Job Description

Summary

We’re looking for an individual who embodies the luxury lifestyle experience.  An ideal Thompson team member has a passion for creating unique experiences.  We care for people so they can be their best.

A Room Attendant is responsible for ensuring guest rooms and public areas in the hotel are meticulously cleaned and maintained. This role requires strong communication skills and the physical ability to lift, pull, and push moderate weights. The position is fast-paced, requiring excellent organizational skills, time management, and attention to detail. A successful Room Attendant demonstrates good judgment, works efficiently under time constraints, and delivers exceptional guest service, ensuring a comfortable and pleasant stay for every guest.

Benefits available with this position include:

• Medical / Dental / Vision Insurance (Full-Time) after 30 days of employment
• 401k & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short term disability insurance
• New Child Leave & Adoption Assistance
• Compassionate Leave
• Paid Time Off:

Thompson Seattle colleagues begin accruing Vacation Time on their first day of service. At six months of service, colleagues are vested in the time they have been accruing. Full Time & Part Time Colleagues are eligible for vacation time.

• Hire Date Through Four Years 10 Days or 80 hours
• Five to Nine Years 15 Days or 120 hours
• 10 years or greater 20 Days or 160 hours
• Sick Leave:
• Full time, part time and on-call colleagues accrue and have the right to utilize sick and safe time according to Seattle s Paid Sick and Safe Time Ordinance. As a Tier Three employer all colleagues accrue one (1) hour of paid sick and safe time for every 30 hours worked starting on their hire date, however, these colleagues cannot use their accrued sick time until they have completed 90-days of employment with Hyatt
• Extended Illness Days: unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
• Holiday Pay:
• Full-time colleagues are eligible for holiday pay on their first day of employment. The paid holidays for eligible colleagues recognized by our hotel are: New Year s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day, and 2 pre-approved days for Floating Holidays.

Additional perks may include:

• Colleague Discounted Rates as of the 1st day of employment
• Complimentary Room Nights for full-time and part-time positions after 90 days of employment
• Flexible Spending Account
• Subsidized ORCA Pass or free parking
• Tuition Reimbursement of $1,000.00 per calendar year
• Complimentary Dry Cleaning of Uniforms
• Employee Assistance Program

Wage Information: This position receives service charge and additional gratuity per the guest's discretion.

Hourly role: The hourly rate for this position starts at $24.38 with an increase to $24.88 after 90 days.

Hourly roles with five-year rates: The hourly starting rate for this position is $24.88. This position also has an established rate for colleagues who remain in the position for five years, which is an additional $0.50

Hourly roles with seven-year rates: The hourly starting rate for this position is $24.88. This position also has an established rate for colleagues who remain in the position for seven years, which is an additional $0.75

Hourly roles with ten-year rates: The hourly starting rate for this position is $24.88. This position also has an established rate for colleagues who remain in the position for ten years, which is an additional $1.00

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Pay ranges are listed on each job posting individually. 

Qualifications

• Qualifications for Room Attendant:

  • Prior experience in housekeeping or a related field is an advantage but not required.
  • Ability to lift, pull, and push moderate weights (up to 25 lbs or more as needed).
  • Strong organizational and time management skills.
  • Ability to work efficiently in a fast-paced environment with minimal supervision.
  • Attention to detail and commitment to maintaining high cleanliness standards.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation with the ability to interact positively with guests and respond to their needs.
  • Ability to stand, walk, and move for extended periods.
  • Flexibility to work various shifts, including weekends and holidays.

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