Job Description
Remote Service Desk Support Specialist needs 2 years of end-user technical and/or call center experience required.
Remote Service Desk Support Specialist requires:
-Associate's Degree or equivalent, relevant work experience is required.
-May be required to implement a COVID-19 vaccine mandate.
-Microsoft Office (Outlook, Word, Excel and PowerPoint)
-Technical customer support and/call center experience required, including the ability to work with users of all ability and knowledge levels.
-Must be able to work flexible shifts in a 24x7x365 work environment, including mandatory rotating weekend, holiday and overtime assignments.
-Support Center Analyst certification and ITIL Foundation Certification must be successfully completed within the first 12 months of service in the job.
-
Remote Service Desk Support Specialist duties:
-Advice, guidance, education, and the rapid restoration of normal services to customers, providing a single point of contact for all internal and external customer interactions.
-Provide tier one technical support of business critical services for internal and external customers while providing excellent customer service.
-
-
Employment Type: Full-Time
Salary: $ 29.00 Per Hour
Job Tags
Hourly pay, Holiday work, Full time, Work experience placement, Flexible hours, Shift work,
Similar Jobs
Dover Corporation
...00 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Position Summary As a Logistics Coordinators job is customer-facing, excellent interpersonal skills are essential. This candidate is responsible for the coordination...
Wellington Care Center
Are you passionate about making a difference in the lives of others?As a Volunteer, you will have the rewarding opportunity to support our team in creating a compassionate and engaging environment for our residents. This role is perfect for individuals looking to give...
10195-Lubbock TX
...and also a driver's license for the future possibility of making deliveries. Assembly/Warehouse Associate responsibilities* Will pay $... ...Associate qualifications* Experience in assembly, shop labor, or related fields* Ability to lift 60-70 lbs on a regular basis...
Vortex Consulting
Seeking a Senior SAP FICO consultant for an immediate contract opportunity. The consultant will be supporting a carve out of SAP ECC from a recent acquisition. This is a hybrid role for 6 months with possibility of extension or contract to hire.
First Point Group
...night shifts (very rare) Occasional overtime (dependent on client needs) Job Summary: We are seeking an experienced Field Technician for the installation and maintenance of network infrastructure throughout various customer sites in LA County. The role involves...