Customer Service Representative Job at Third Party CS, Los Angeles, CA

RzBPVXdyUWUzQU9OcXJoOGNKOFMyTCtLOFE9PQ==
  • Third Party CS
  • Los Angeles, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

McKeever RV

House Keeping / Unit Cleaning Job at McKeever RV

 ...role is initially full or part-time, full time is 5 days per week with every other saturday Responsibilities Perform general cleaning duties in offices Clean windows and dust parts department Maintain cleanliness of lot inventory Power wash exterior of campers... 

Hyatt

Cook 3 | Full Time Job at Hyatt

 ...Reimbursement+ Free colleague meals during shift+ Employee Stock Purchase Plan+ Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more**_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex,... 

Medcor Inc

Safety Services Trainer - PRN Job at Medcor Inc

Summary Description:This position is responsible for safety training activities with Medcor clients. Assists in the development and...  ...classroom type setting and scenario based environments. Safety Trainers can expect traveling to new places, dealing with the unexpected... 

Walker White Mechanical

Pipe Welder Job at Walker White Mechanical

 ...Commercial Pipe Welder Walker White Mechanical Columbia, SC Full-time About Us: Walker White Mechanical is a trusted name in mechanical contracting, serving commercial and industrial clients throughout the Southeast. Were growing and looking for a skilled... 

School Gig

Middle School Dance Teacher Job at School Gig

 ...Job Summary: Santa Rosa City Schools is seeking a creative and enthusiastic Dance Teacher to join our vibrant educational team at Santa Rosa Middle School. This is a part-time (.20 FTE), certificated position, ideal for educators passionate about fostering students'...